The questions you'd actually ask, answered directly.
Grouped by topic. If we missed one, send it to hello@veltiq.net — we add new questions here every month.
Engagement & process
Launch Pack ships in 5–10 days. Builder Pack in 2–4 weeks. Enterprise builds in 4–12 weeks. MVPs can be live in 48–72 hours if scope is tight. We give you a delivery date in writing before you pay a cent.
A 30-minute video call with our founder and a senior engineer. We map your current stack, identify the top bottlenecks, and send a written prioritized punch-list within 24 hours. You keep the audit document whether you hire us or not.
Yes — most of our clients are remote. We've shipped projects across the EU, GCC, North America, and SEA. All work is invoiced in USD. We run async with daily Loom updates so timezones don't bottleneck delivery.
That's the recommended path. Most clients start with the Launch Pack to prove the relationship works, then move to Builder or a monthly retainer once they see results. No long-term contracts. No lock-in.
Technology
Next.js, Astro, Cloudflare Workers, Supabase, Postgres, Stripe, n8n / Make / Zapier, the Claude & OpenAI APIs, Twilio for voice and WhatsApp. We pick boring, fast, proven stacks. We don't ship things we can't support five years from now.
Both, deliberately. We use no-code (n8n, Make, Zapier, Webflow) where it's faster and good enough. We write custom code in TypeScript where we need control, performance, or long-term maintainability. The proposal tells you exactly which approach we'd take and why.
We default to Claude for most reasoning-heavy work, OpenAI for embeddings, and self-hosted open models when cost or data residency demands it. We're model-agnostic and benchmark for each use case.
We build React Native and PWAs but we don't take fresh native iOS/Android-only briefs. If you need a deeply native app, we'll refer you to a partner we trust.
Pricing & payment
Most projects: 50% to start, 50% on delivery. Larger builds ($15k+) can be split into monthly milestones. We accept wire, ACH, Stripe, and crypto. No 12-month contracts.
Yes, all pricing is USD. Invoices include local VAT/GST where applicable. EU clients can request a reverse-charge VAT invoice.
Change requests are quoted in writing before any new work starts. Small tweaks are absorbed; major scope additions are added as a separate line item. You'll never see a surprise invoice.
Ownership & support
You do, fully. We transfer the GitHub repo, infra access, and DNS to your account at delivery. We don't keep a private copy. You can re-platform, fire us, or open-source the code — it's yours.
Every project includes 30 days of free post-launch support for bug fixes (60 days for Builder, 90 for Enterprise). After that, you can stay on a monthly retainer (Maintain / Grow / Scale) or pay hourly for one-off changes.
Yes. We white-label for several agencies that resell our automation and SaaS work under their own brand. NDA, contractor agreement, and a shared Slack channel — that's the typical setup.
Security & legal
Yes. We sign a mutual NDA before the audit call. Source code, designs, and data are 100% yours. We're SOC 2 ready and follow GDPR data handling for EU clients, CCPA for California.
Only what's necessary for the system to run, and only on infra you own. We never train models on your data. We document every data touchpoint in the engagement.
Yes. We use a standard MSA for most engagements but happily review and sign yours. Enterprise builds always sign a custom MSA.
Still have a question?
Send it to hello@veltiq.net or book the free 30-minute audit. We answer everything live.
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